Refund Policy

Returns Policy

Not satisfied with your Little Love Boutique purchase? We’ve made returns even easier.

We are happy to except returns on full price items that are in original condition within 14 days of you receiving you order. Any items returned outside this time frame will not be accepted.

General

* Full price items can be returned for a credit note or refund only.

* If you would like to return your full price item for a different colour or size, please return your unwanted item for a credit note or refund and order a new one.

* If you purchased your full price item with a credit note or gift card, a new credit note or gift card with the purchase price of your item will be issued.

* Original condition means the condition you received the item in. Returned items must have tags attached and be unworn and unwashed. Footwear and eyewear must be returned in it’s original box or case.

* All items will be reveiwed individually upon return. If your return is accepted, we will refund the price paid for your item via your original payment method.

* If we receive a returned item in an unsuitable condition, the refund will become void and the item will be sent back to you.

* For hygiene reasons, we do not accept returns on earrings, cosmetics or swimwear, unless your item arrives damaged or is deemed faulty.

* The items you choose to return are your responsibility until we receive them. We are not responsible for any returned items that are lost in transit. We recommend that you secure tracking and/or insurance for the items you are returning and keep proof of postage.

* All return postage costs are at your expense, unless the item arrives not as ordered, damaged or is deemed faulty.

* Returns are processed within 5 working days of receiving them. You will be sent an email notification once your return has been processed. Refunds via Paypal clear almost immediately after they have been processed however refunds via credit card can take up to 5 working days depending on the financial institution.

Sale Items

* Sale item purchases are final (no returns) unless your item arrives damaged or is deemed faulty.

Faulty Items

-All faulty items are eligible for return for refund or credit note within a 3 month period from purchase. -If you believe your item is faulty please contactus at emma@littleloveboutique.com.au quoting your order number and include a description and image/s of the fault.

- Once we have confirmed the item as faulty please return the item to us and include a copy of your return postage receipt. The coverage of return postage costs must be confirmed by us prior to the return of the items.

- Upon receipt of your returned faulty item we will issue a refund or credit note to the value of the item,as well as a refund for the return postage cost.

- We cannot accept liability for an item until it is returned and has been confirmed faulty.

How To Return An Item:

1. Re-pack your item with labels and tags still attached in garment bag/ or box it arrived in.

2. Pack your item/items being returned into an appropriate post package and send to:

Little Love Boutique
Shop 5
42 Poynton Street
Ceduna
South Australia
5690

3. If returning a faulty item, please include a copy of your return postage receipt so that the cost can be refunded.

If you have any further questions, feedback or concerns you can contact us:

PHONE: 0886253449
EMAIL: emma@littleloveboutique.com.au