Frequently asked questions

What are your shipping fees?
  • Free Standard Australia Post Shipping on all orders $150 AUD and Over
  • $12.95 AUD for Standard Australia Post Shipping on orders under $150 AUD
  • $14.95 AUD for Express Post Shipping within Australia
  • $25.00 AUD for International Orders to New Zealand
Can I pick up my order from your Hallett Cove store?

Yes, FREE Local Pickup is available from our Hallett Cove Store. Please select the pick up option on check out.

When will my order be shipped?

All Australian Online orders are processed and shipped daily Monday-Friday. An email will be sent to you with your tracking number when your order has been shipped.

We use Australia Post to ship your orders. Please allow up to 3-5 days, depending on your State or Territory to receive your order.

Note: Shipping times can vary during the Christmas Holiday Period.

International Orders to New Zealand are processed and Shipped Monday-Friday. An email will be sent to you with your tracking number once your order has been shipped. Please allow between 14-21 Days to receive your order when purchasing in New Zealand.

How can I track my order?

An email will be sent to you with your tracking number when your order has been shipped.

What if I receive my item and it's faulty?

All faulty items are eligible for return for refund or credit note within a 3-month period from purchase. If you believe your item is faulty, please contact us at emma@littleloveboutique.com.au quoting your order number and include a description and image/s of the fault.

Once we have confirmed the item as faulty, please return the item to us and include a copy of your return postage receipt. The coverage of return postage costs must be confirmed by us prior to the return of the items.

Upon receipt of your returned faulty item we will issue a refund or credit note to the value of the item, as well as a refund for the return postage cost.

Please note, we cannot accept liability for an item until it is returned and has been confirmed faulty.

Do you offer returns?

Yes, we understand that it can be tricky when purchasing online and offer returns on full price items that are in original condition within 21 days of you receiving you order. Any items returned outside this time frame will not be accepted. Please view our full Returns Policy here.

Sale item purchases are final (NO RETURNS) unless your item arrives damaged or is deemed faulty.

How do I return an item?
  1. Re-pack your item with labels and tags still attached in the original satchel bag it arrived in or purchase a satchel bag from Australia Post.
  2. Send your item back to the address below:
    Little Love Boutique
    Shop 42 Hallett Cove Shopping Centre
    246 Lonsdale Road
    Hallett Cove
    SA 5158
  3. If returning a faulty item, please include a copy of your return postage receipt so that the cost can be refunded.

Please note, all Return conditions must be met before returning your item/s. If these conditions are not met your return will be voided. Please view our Returns Policy here.

Do you offer exchanges?

We do not hold items for exchange. If you would like to return your full price item for a different colour or size, please return your unwanted item for a refund and order a new one.

Can I buy now, pay later?

Yes, we have both AfterPay and ZipPay buy now, pay later options available. If you have a PayPal account you may also be eligible for PayPal's 'Pay in 4' scheme. Please note eligibility for this scheme is at PayPal's discretion, not ours.

Please select your preferred payment option on checkout.